Plan a stay
Getting there, who it suits, and what to know
Every stay the hotel publishes is two nights. Three or four nights give your clients the opera, a cellar tasting and Silvio Nickol, without rushing any of them.
From the airportVienna Airport is about 20 km away. The hotel can arrange an electric Mercedes-Benz EQS or EQE limousine on request.
Rail works until October 2027From 24 August 2026 to 31 October 2027 the City Airport Train runs as a bus to Wien Mitte, 21 minutes. ÖBB Railjets reach the Hauptbahnhof in about 15 minutes, then about 10 minutes by taxi to the hotel.
Schengen visaAustria is in the Schengen area. Apply at least 15 days and no earlier than six months before travel. The fee is €90 for adults and €45 for children aged 6 to 12. Normal processing is 15 days and can extend to 45.
Vienna local tax5% of the accommodation charge for stays from 1 July 2026. It is set to rise to 8% in July 2027.
Arrival and departureSuites are ready from 2 pm, and check-out is by 12 noon. The hotel may ask for a credit card to guarantee the booking.
CancellationStandard bookings follow the Austrian hotel terms: free until 48 hours before arrival, then up to 100% of the suite rate. The published stays allow free cancellation up to 72 hours before arrival, and Christmas Magic up to 7 days.
Access and petsOne suite is barrier-free (Suite 307, Antoinette). Dogs are welcome with prior approval.
ParkingValet parking in a secure underground car park, €60 a day, with an electric charging point.